By registering or using the d9999 platform, you confirm that you have read and agreed to all of the terms below. If you are unsure about any term, please contact Support before you start.
1 Account & Registration
Opening an account at d9999 is completely free. However, a few key conditions must be met at registration — all designed to keep members safe.
- You must be at least 18 years old to open an account on d9999. Any underage account found will be closed immediately and all balances will be forfeited.
- Only one account per person is allowed. If multiple accounts are found linked to the same phone number, bank account, device, or IP address, all associated accounts will be suspended.
- The name, phone number, and email provided at registration must be accurate and active. Incorrect details may cause issues with withdrawals later.
- Keep your account password strictly confidential. You must not allow anyone else to access your account.
- For KYC verification, d9999 may request a copy of your National ID or passport at any time. Withdrawals may be restricted until verification is complete.
If false information is provided on an account, d9999 reserves the right to close that account without notice, and the balance may be forfeited.
2 Deposits & Withdrawals
D9999 supports bKash, Nagad, Rocket, and bank transfer as payment methods. A few key payment terms are outlined below.
- Minimum deposit amount is ৳300. For bank transfers, the minimum is ৳1,000.
- The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your account verification level.
- Withdrawals will always be processed through the same payment method used for the original deposit. Sending to a different method is not possible for security reasons.
- Wagering requirements on any bonus balance must be met before a withdrawal can be made. If the requirements are not fulfilled, only the non-bonus portion may be withdrawn.
- If fraud or money laundering is suspected, d9999 reserves the right to hold payments until verification is complete.
- D9999 does not charge any fees for deposits or withdrawals. However, charges imposed by mobile banking providers may apply.
If a deposit fails or doesn't appear in your account, contact support@d9999.my with your transaction TxID. Most cases are resolved within 2 minutes.
3 Bonuses & Promotions
D9999 offers a variety of bonuses and promotions. It's important to understand the terms before claiming any of them.
- The Welcome Bonus applies to first deposits only and can be claimed once per account.
- Every bonus comes with a wagering requirement (typically 30x–40x), meaning you must wager 30–40 times the bonus amount before making a withdrawal.
- Not all games are eligible for bonus wagering — some games may be excluded. This is clearly stated on each offer's page.
- Multiple bonuses cannot be active at the same time unless the promotion's terms explicitly allow it.
- If fraud or bonus abuse is suspected, d9999 reserves the right to cancel the bonus and forfeit any associated winnings.
- Once a promotion expires, any unused bonus will be automatically cancelled.
- D9999 reserves the right to modify, limit, or discontinue any promotion at any time.
Any attempt to claim bonuses using a VPN or proxy will result in both the account and the bonus being cancelled.
4 Betting Policy
To maintain a fair and transparent environment in d9999's betting section, certain rules must be followed.
- Once a bet is confirmed, it cannot be changed or cancelled. If the Cash Out feature is available, you may use it.
- If an official dispute or review is ongoing regarding a match result, d9999 may suspend settlement of the related bet.
- If an obvious odds error (abnormal or impossible odds) is detected, d9999 reserves the right to void the affected bet. Bets that deliberately exploit suspected errors will not be settled.
- Betting using match-fixing or insider information is strictly prohibited. If such activity is proven, all winnings will be void and the account will be closed.
- Odds change quickly in live betting. The odds accepted at the moment a bet is placed are final.
- The cashout option may not always be available. If a cashout fails due to network or technical issues, the original bet will be settled as normal.
5 Responsible Gaming
D9999 believes gaming is for entertainment — not a source of income. We provide several tools to support our members' mental and financial well-being.
- Deposit Limit: You can set a maximum deposit cap on a daily, weekly, or monthly basis.
- Bet Limit: Set your own maximum bet amount per session to stay in control of your spending.
- Cooling-Off Period: A feature that lets you take a break from gaming for a set period of time.
- Self-Exclusion: You can permanently close your account at any time. This decision is not easily reversed.
- If you become aware of anyone under 18 using the platform, please contact Support immediately. d9999 will close that account.
6 Account Suspension & Closure
D9999 may temporarily suspend or permanently close an account under the following circumstances.
- Evidence of multiple accounts or bonus fraud is found.
- If an account was opened using false personal information.
- If a member requests it themselves.
- If an account remains inactive for an extended period (typically 12 months).
- When required by legal or regulatory authorities.
If there is a valid balance in your account before it is closed, contact support to request a refund. Balances related to bonuses will be reviewed before a decision is made.
7 Privacy & Data Protection
D9999 takes member privacy seriously. By using the platform, members agree that d9999 may use their information for the following purposes.
- Account management and payment processing.
- KYC verification and fraud prevention.
- Providing customer support services.
- Compliance with legal and regulatory obligations.
Members' personal information is never sold to third parties. For more details, Privacy Policy Read.
8 General Terms
In addition to the specific terms above, d9999 also has a set of general policies.
- All content on the d9999 platform — including logos, designs, and code — is protected under d9999's intellectual property rights. Unauthorized use is strictly prohibited.
- D9999 may temporarily suspend its services at any time for maintenance. No compensation will be provided in such cases.
- D9999 is not liable for any losses caused by technical errors or server issues.
- These terms and conditions are governed by international gaming laws.
- In the event of a dispute, you must first attempt to resolve it with the d9999 Support team. If unresolved, the appropriate legal remedies may be pursued.
- D9999 reserves the right to amend any part of these Terms & Conditions. Members will be notified before any changes take effect.
For any questions regarding these terms: support@d9999.my or reach us via live chat.